BadHOA.com is an independent, noncommercial Arizona homeowner information resource. We collect as little personal information as possible, we don’t sell it, and we never display member information publicly. This page explains what we collect and why.
Browsing the site
You can read the statutes, use the tools, and browse the site without giving us any personal information. The homeowner tools (deadline calculator, letter and records-request generators) run in your browser — what you type into them is not sent to us or saved on our servers. We use Google Analytics to understand general traffic patterns; it sets cookies and records standard information such as pages viewed and approximate location. We take no payments and run no advertising.
Creating a member account
If you register, we collect your name, email address, and property address (and, optionally, your subdivision and the name of your association and its management company). We use this to:
- Create and manage your account, and send you a verification link and one-time sign-in links (we use no passwords);
- Match your property to the correct homeowners association; and
- Build a public directory of Arizona associations — at the association level only. Your name and address are never shown in that directory or anywhere else on the public site.
To standardize your address for matching, we send it to the U.S. Census Bureau geocoding service, a public government service, and store the normalized result. Association and management-company names you submit go to a review queue before anything is added to the directory.
How we protect member information
Member records are treated as personal data. They are never included in any public page or public query, and any statistics we publish are aggregated so that no individual can be identified. Sign-in uses one-time links rather than passwords, those links are stored only as irreversible hashes, and access is rate-limited. No method of storage is perfectly secure, but we take reasonable measures to protect your information.
Sharing
We do not sell your personal information and we do not share it with third parties for their own use. We rely on a small number of service providers strictly to operate the site — an email provider to deliver verification and sign-in messages, the U.S. Census geocoding service to normalize addresses, and Google Analytics for aggregate traffic measurement. We may disclose information if required by law.
Your choices
You control your information. Using the Manage your account link, you can request a secure link to update your address, change your association, or delete your account. Deleting your account removes your member record; it does not remove any association that has already been added to the public directory. Unverified accounts are automatically deleted after a set period.
Contact
Questions about your information or this policy? Reach us through our contact page.